Privacy Policy

At Newtop Machinery ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services to purchase industrial machinery.

By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We collect information to provide better services to our B2B clients. The types of data we collect include:

A. Personal Information

When you fill out an inquiry form, request a quote, or contact us directly, we may collect personally identifiable information, including but not limited to:

• Full Name
• Company Name
• Business Email Address
• Phone Number / WhatsApp
• Shipping Address and Country

B. Non-Personal Information

When you visit our site, we may automatically collect non-personal data for analytics purposes, such as:

• Browser type and version
• Operating system
• IP address (anonymized where possible)
• Pages viewed and duration of visit

2. How We Use Your Information

As a manufacturer of industrial machinery, we use your data strictly for legitimate business purposes:

• To Process Inquiries: To provide accurate price quotations, machine specifications, and shipping estimates based on your requests.
• Customer Service: To answer your technical questions and provide after-sales support.
• Order Fulfillment: To arrange logistics, customs clearance, and delivery of your machinery.
• Communication: To send you updates about your order or relevant industry news (you can opt-out at any time).

We do NOT sell, trade, or rent your personal identification information to others.

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. Cookies help us remember your preferences (such as language settings).

You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of our website. For more details, please view our Cookie Policy.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt data during transmission. Access to your personal data is restricted to authorized personnel who need the information to perform a specific job (e.g., billing or customer service).

5. Sharing Information with Third Parties

We do not share your data with third parties, except in the following necessary circumstances:

• Service Providers: We may share necessary details (Name, Address, Phone) with trusted logistics partners (e.g., DHL, FedEx, Ocean Freight Forwarders) solely for the purpose of delivering your machines.
• Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities.

6. Your Data Rights (GDPR & International)

Regardless of your location, we recognize your rights regarding your personal data. You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate information.
• Deletion: Request that we delete your personal data ("Right to be Forgotten"), provided we are not required to retain it for legal or tax purposes.
• Opt-Out: Unsubscribe from our marketing emails at any time.

7. Third-Party Links

Our website may contain links to other websites (e.g., YouTube videos of our machines). We are not responsible for the privacy practices or content of these third-party sites.

8. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: